Privacy and cookie policy

Since May 25, 2018 the General Data Protection Regulation (GDPR) has taken effect. The GDPR is a regulation that requires businesses to protect the personal data and privacy of EU citizens for transactions that occur within EU member states.

Privacy policy

Counting Flowers assures that your personal information is kept private and confidential and at no time will be rent or sold to third parties.

As stated in the GDPR you have the right to object to the processing of your personal data. If you do not want us to use your personal details, please send us an email to confirm your objections. Upon receipt of your email we will delete your personal information from our system.

Using your personal data when you place an order

When you purchase a scarf or shawl in our web shop, we will ask you to leave your name, address, email address and phone number. We will use this information to make sure you will receive your order swiftly.

Your email address will be used to send you a confirmation of your order and to inform you about the tracking code and the estimated date of delivery. We will only call you by phone if there is something unclear about your order. You are under no obligation to fill out your phone number. Six month after your purchase your personal data will automatically be deleted from our database.

Payments are done via our Payment Service Provider Buckaroo. We have a signed 'data processing agreement' with Buckaroo regarding the protection of your personal data.

Using your email address to send our newsletter

When you subscribed to our monthly newsletter, you automatically gave us permission to share your email address with MailChimp, the US-based marketing platform through which we create and send our newsletters.

MailChimp participates and has certified its compliance to the Privacy Shield framework, an example of an 'adequacy decision' under the GDPR. MailChimp is committed to treating all personal data received from EU member countries in accordance with the Privacy Shield framework’s applicable principles.

Cookies

What is a cookie?

Cookies are small pieces of digital information. When you visit a website, the website sends the cookie to your computer. Your computer stores it in a file located inside your web browser.

Counting Flowers does not use cookies other than the Tracking cookies from Google Analytics. We are using these Tracking cookies to create long-term records of multiple visits to our website.

To comply with the GDPR we have:

• signed a 'data processing agreement' with Google;
• masked the last octet of the IP-address;
• turned off 'share data’ function.

Furthermore Counting Flowers does not make use of any other Google-services combined with the Google Analytics Tracking-cookies.

Don’t want cookies to be set?

If you do not like the idea of a website storing any information on your computer or other device, you don’t have to allow cookies to be set. Cookies can at all times be removed or declined by changing your web browser settings.